Employment

Supervisors are responsible for providing leadership and direction for pool staff working under their guidance and direction. 

Pool Hours:  7:00am to 8:30/10:00pm Monday through Friday and/or 8:00am to 9:30pm Saturday/Sunday

Position term:  June 1 to September 2.  Hours of Work: Varying day, evening and/or weekend shifts.

 
As a Supervisor you… 

•      May be required to assist in coordination of all functions including recruiting, training, scheduling, evaluating, coaching and supervision
•      Must be able to think, react and lead quickly in adverse situations. 
•      Will lead the staff in-service 
•      Will design and lead special events, and programs
•      Will maintain the set staffing budget
•      Will oversee online public swim, lesson and rental registrations and also accept in person payments
•      Will display knowledge of and compliance with policies and procedures and codes related to the operation of an aquatic facility 
•      Demonstrate a strong understanding of mechanical and chemical systems and maintaining water quality
•      Show experience in strong leadership, organizational skills, and communication skills. This position will be required to assign, guide and monitor  lifeguard or instructor staff to complete job duties
•      Promote a friendly and positive public relations and staff atmosphere
•      Are responsible for the safety of our patrons and are respected members of our working team
•      Are dedicated to maintaining and improving our community and as such, assist the public and other staff with professionalism, courtesy and respect
•      Expect to demonstrate strong customer service skills including cash handling, concession support, registrations, and patron admissions
•      Will assist in facility startup, shut-down and with daily maintenance and cleaning
•      Will be actively involved in creating and maintaining a safe fun environment
•      Are energetic, with a high sense of urgency, strong work ethic and ability to think clearly while handling multiple priorities
•      Be willing to upgrade training as needed

Qualifications:

•      NL (National Lifeguard)
•      LSI (Lifesaving Society Instructor)
•      Standard First Aid CPR C/AED
•      Pool Supervisor must have Pool Operators 1 & 2 and Shift Supervisor or Shift Lead must have Pool Operators 1
•      WHIMIS and TDG
•      NLS Instructor, WSI Instructor, First Aid Instructor an asset
•      Previous supervisory experience in an aquatics setting is required for Pool Supervisor and emerging experience preferred for Shift Supervisor
• Candidates must be available June 1 to September 1

Pool Hours:  7:00am to 10:00pm Monday through Friday, 8:00am to 9:30pm Saturday/Sunday  June 7 – September 1

Hours of Work: Varying day, evening & weekend shifts.

As a Highwood Outdoor Pool Staff member, you will be…

     Responsible for the safety of our patrons and are respected members of our working team

•      Dedicated to maintaining and improving our community and as such, assist the public and each other with professionalism, courtesy and respect
•      Expected to demonstrate strong customer service skills including cash handling, concession support, registrations, and patron admissions
•      Willing to assist in facility seasonal startup, shut-down as well with daily maintenance and cleaning of the facility or grounds
•      Keeping the pool deck clean and tidy and ensure that interior facility cleaning is done daily
•      Available to participate in staff meetings and in-services. The mandatory opening inservice is June 7, 2025
•      Actively involved in creating and maintaining a safe fun environment
•      Energetic, with a high sense of urgency, strong work ethic and ability to think clearly while handling multiple priorities

As an instructor, you will…

•      Evaluate and record  swim lesson participant progress and attendance
•      Complete participant report cards in a timely and accurate manner
•      Ensure safety standards and procedures are followed by all pool users 
•      Respond to parent questions about their child’s lessons
•      Assist and or lead in emergency situations
•      Set up and put away equipment, when lesson use is over before public swim starts

As a lifeguard, you will…

•      Demonstrate continual monitoring of pool activities to prevent accidents      
•      Lead and/or assist in emergency situations. This may include performing lifesaving and resuscitation or 1st Aid as required
•      Ensure patron compliance with standards and procedures. This may include educating patrons on safe practices
•      Respond to customer questions, concerns, and requests for program information

Qualifications:

•      NL (National Lifeguard) certification
•      LSI (Lifesaving Society Instructor) certification
•      Must be a minimum of 16 yrs of age 
•      First Aid CPR C/AED certification
•      WHIMIS
•      Water chemistry and pool operations experience an asset

• 
  
• Candidates must commit to consistent availability:
• For Full Time – June 16 to August 22 or 29   
• Part Time weekdays – June 30 to August 22 with no extended time away
• Part Time weekends – June 14 – August 24 or 31

Benefits:

•      Free facility usage and suntan
•      Close-knit outdoor pool environment
•      Advance summer work schedule

This position reports to the Pool Supervisor and the Community Liaison

Position term June 26 to Aug. 22 or 29th Monday to Friday 8:00am to 4:30pm and inservice June 7

• Provide creative and energetic supervision and leadership to all campers
• Cooperate with other DayCamp staff to provide a positive care environment
• Enter the pool with campers for swimming instruction or free swim
• Provide 1st Aid care when necessary
• Meet and greet parents and campers on arrival and departure from camp
• Maintain a clean and safe work/play environment
• Display superior customer service, proficient problem solving and conflict resolution skills
• Assist with other camp or pool related duties as required
• Attend staff in-services as scheduled

Skills and Qualifications

• Experience working with children age 6 – 13 in a recreational or educational setting
• Intermediate water safety knowledge and a interest in being in the pool daily teaching or supervising campers
• Excellent interpersonal, written and verbal communication skills
• Exceptional customer service skills and solid problem solving abilities
• The ability to work Monday to Friday between the hours of 8:00am to 4:30pm
• A strong work ethic and initiative towards continuous improvement
• Current 1st Aid CPR C/AED
• WHIMIS
• Lifesaving Society Instructor (an asset)
• NLS or NL Certification (an asset)
• HIGH 5 training (an asset)